WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → Payments
Payment methods at Tortuga Casino
Litecoin vs. Dogecoin: Speed and Fees
Litecoin (LTC) deposits take between 5 to 30 minutes to process, with withdrawals completed within 0-24 hours. Both deposit and withdrawal transactions have a minimum limit of 20 EUR and a maximum limit of 10,000 EUR. No fees are charged by the casino for these transactions, though network fees may apply.
Dogecoin (DOGE) offers a similar deposit processing time of 5 to 30 minutes and 0-24 hours for withdrawals. The transaction limits for Dogecoin are also identical, ranging from a minimum of 20 EUR to a maximum of 10,000 EUR. Similar to Litecoin, the casino does not impose any transaction fees, but network costs are separate.
For beginners, both Litecoin and Dogecoin present a fast and potentially cost-effective method for funding an account, as neither incurs casino-imposed fees. The slight variance in network fees is usually minimal for typical transaction amounts, making them competitive options compared to other cryptocurrencies like Bitcoin which can take 10-60 minutes for deposits.
Confirm 3D-Secure Correctly for Card Payment
When using Visa or Mastercard for deposits, the transaction is typically instant. However, withdrawals via Visa can take 1 to 3 business days to complete. The minimum deposit amount for card payments is 10 EUR, with a maximum limit set at 5,000 EUR per transaction.
For card payments to be successful, it is crucial to correctly confirm the 3D-Secure authentication prompt. This security step is designed to verify your identity and protect against unauthorized use of your card. Failure to complete this verification can result in the transaction being declined.
Completing the 3D-Secure process ensures your payment is processed without additional fees from the casino, though your bank might have its own charges. For instance, a deposit of 50 EUR made correctly through 3D-Secure will be available instantly for play, whereas a declined transaction would necessitate trying another method or resolving the authentication issue.
KYC 24 to 48 hours before withdrawal
The Know Your Customer (KYC) process requires submitting identification and proof of address documents, with the latter not older than 3 months. This verification step takes between 24 to 48 hours to complete. It is a mandatory requirement that must be fulfilled before any withdrawal can be processed.
For example, if a player initiates a withdrawal request on a Friday, and completes the KYC process on Saturday, the review period of 24 to 48 hours means the approval might not come until Monday or Tuesday. This ensures all player information is verified according to regulatory standards.
This mandatory 24-48 hour review period for KYC is a standard procedure to prevent fraud and ensure responsible gaming. It is important for players to submit accurate and current documentation to expedite the process and avoid delays in accessing their winnings.
Payout to Same Method: Rule and Exceptions
Generally, withdrawals are expected to be processed back to the same payment method used for the initial deposit. For instance, if a deposit was made using MiFinity, the payout should ideally be returned to the same MiFinity account. This is a common practice in the online gaming industry for security and regulatory reasons.
However, there are exceptions to this rule, particularly with certain deposit methods. Paysafecard, for example, is a prepaid method and does not support withdrawals, meaning an alternative method must be chosen for payouts. Similarly, Neosurf and CashtoCode eVoucher do not facilitate withdrawals, requiring a different payout channel.
For methods like Paysafecard, which has a limit of 1,000 EUR for deposits, players will need to select another available payout option, such as MiFinity or Neteller, which allow withdrawals of up to 10,000 EUR. Bank transfer is another option for withdrawals, though it may take 3-5 business days.
After deposit: 5 to 30 minutes waiting time
Following a deposit, some payment methods may require a waiting period before the funds are reflected in your player account. For instance, Litecoin (LTC) and Dogecoin (DOGE) deposits typically take between 5 to 30 minutes to be credited. This timeframe accounts for network confirmation times.
Other methods offer faster processing; for example, MiFinity and Neteller e-wallets, as well as Binance Pay, provide instant deposit functionality. These options are beneficial for players who wish to start playing immediately after funding their account, without any significant delay.
While most e-wallets and some cryptocurrencies have minimal waiting times, it is important to be aware that traditional methods like Banküberweisung can take 1 to 3 business days for deposits. Understanding these variations helps players choose the most suitable deposit method based on their need for immediate access to funds.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Binance Pay | crypto | Instant | 0-2 Hours | 20 EUR | 20 - 10.000 EUR | None |
| Bitcoin (BTC) | crypto | 10-60 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Dogecoin (DOGE) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Litecoin (LTC) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Neosurf | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
Minimum Deposit 5 EUR: Which Methods Allow This
A minimum deposit of 5 EUR is not directly supported by any of the listed methods; the lowest threshold is 10 EUR. Methods such as Visa/Mastercard, Neosurf, MiFinity, Neteller, Paysafecard, CashtoCode eVoucher, and CashLib all accept a minimum deposit of 10 EUR. This allows players to start with a modest amount when using these popular payment options.
For players looking to deposit exactly 10 EUR, options include the widely accepted Visa/Mastercard, offering instant deposits for immediate play. Prepaid solutions like Neosurf and CashtoCode eVoucher are also available for this amount, along with the e-wallets MiFinity and Neteller. These provide flexibility for those wanting to begin with a small initial investment.
While no method explicitly states a 5 EUR minimum, the 10 EUR threshold is the lowest available, making it accessible for many new players. It is important to note that while Neosurf, Paysafecard, CashtoCode eVoucher, and CashLib allow deposits from 10 EUR, they do not support withdrawals. Players should select their deposit method with their withdrawal plans in mind.
Deposit not arrived: first 3 check steps
If a deposit of 20 EUR using Dogecoin has not arrived within the expected 5-30 minutes, the first check is to verify the transaction on the Dogecoin blockchain explorer. The transaction status and confirmations are crucial indicators of whether the funds are in transit or have encountered an issue. This step helps to confirm network activity.
The second step involves checking the deposit limits for the chosen method; for example, Bitcoin transactions have a limit of 20 - 10,000 EUR and can take 10-60 minutes to process. Ensuring the deposited amount falls within these parameters and that the time frame is still within the expected processing window is vital. This prevents issues related to exceeding transaction limits.
The third check is to confirm that no network fees, aside from the standard network fee for cryptocurrencies like USDT (TRC-20), have been unexpectedly applied or deducted, which could alter the deposited amount. For USDT (TRC-20), deposits are typically instant (1-5 minutes) and have no fees other than a low network fee. If all these checks are clear, contacting customer support becomes the next course of action.
Which methods do not allow withdrawal
Several payment methods at Tortuga Casino are designated for deposits only and do not support withdrawals. Prepaid solutions such as Neosurf, Paysafecard, CashtoCode eVoucher, and CashLib fall into this category. For instance, a deposit made via Neosurf, which has a limit of 10 - 1,000 EUR, cannot be used to withdraw winnings. Players must be aware of this limitation before choosing these methods.
This means that any funds deposited using Neosurf, Paysafecard, CashtoCode eVoucher, or CashLib will require an alternative withdrawal method to be set up. For example, if a player makes a 100 EUR deposit using Paysafecard, they will need to select a different option, like Visa/Mastercard (1-3 business days for withdrawal) or a cryptocurrency like Dogecoin (0-24 hours for withdrawal), to cash out their winnings.
Therefore, when planning to deposit and subsequently withdraw, it is advisable to use methods that facilitate both actions. Cryptocurrencies such as Dogecoin (DOGE), USDT (TRC-20), and Bitcoin (BTC) all offer withdrawals within 0-24 hours, with limits up to 10,000 EUR. Similarly, Visa/Mastercard allows withdrawals within 1-3 business days, but with a lower limit of 5,000 EUR.
Fund Your Table Balance with Paysafecard
Paysafecard offers a convenient way for beginners to fund their table balance, allowing deposits starting from 10 EUR up to a maximum of 1,000 EUR. This prepaid voucher system is known for its security and ease of use, as it does not require linking bank accounts or credit cards. Deposits made with Paysafecard are processed instantly, ensuring immediate access to gameplay.
For example, a player can purchase a Paysafecard voucher for 50 EUR and use it to deposit funds into their Tortuga Casino account. The entire 50 EUR will be available immediately for betting on table games or other casino offerings. It's important to remember that while Paysafecard is excellent for deposits, it does not support withdrawals, a common characteristic of prepaid solutions.
This means that any winnings generated from playing at the tables using Paysafecard funds will need to be withdrawn via an alternative method. Common withdrawal options include bank transfers or e-wallets, which have their own processing times and limits. Understanding this dual functionality of deposit-only methods is key for a smooth gaming experience.
App deposit: same limits as in browser
When depositing funds through a mobile app, the transaction limits mirror those available when using the browser version of the site. For instance, using Visa/Mastercard via the app allows deposits from 10 EUR up to 5,000 EUR, with transactions processing instantly. This consistency ensures players experience the same financial flexibility regardless of their access point.
Cryptocurrency deposits, such as Dogecoin (DOGE), also maintain their standard limits when made through an app. Players can deposit between 20 EUR and 10,000 EUR using DOGE, with deposits taking 5-30 minutes to arrive and withdrawals processed within 0-24 hours. This uniformity applies across all supported cryptocurrencies, including USDT (TRC-20) and Bitcoin (BTC).
The minimum deposit for most methods, including those used via the app, is 10 EUR for options like Neosurf and Paysafecard, and 20 EUR for cryptocurrencies. This ensures that players can start with a similar modest amount whether they are on a desktop or mobile device. The absence of different limits for app deposits provides a straightforward and predictable user experience.
How much remains after network fees
For cryptocurrency deposits, network fees are a consideration. For instance, while Binance Pay deposits are instant with no fees, network transaction costs apply to Litecoin (LTC) and Dogecoin (DOGE). These cryptocurrencies require a network fee, which is separate from any casino charges, impacting the net deposit amount.
The cost of these network fees can vary but are typically minimal for transactions like USDT (TRC-20), which incurs a low network fee. Bitcoin (BTC) also has a network fee, meaning the amount credited may be slightly less than the sent amount after blockchain processing.
Understanding these network fees is crucial for beginners to predict the exact value of their crypto deposits. For example, a 20 EUR Litecoin deposit might see a small portion deducted as a network fee, affecting the available balance for play.
Paysafecard: Deposit Possible, Payout Excluded
Paysafecard is a prepaid voucher system that allows for quick deposits. Players can use Paysafecard to deposit funds instantly, with limits ranging from 10 EUR to 1,000 EUR. This method offers a straightforward way to add funds to a player's account.
However, it is important to note that Paysafecard is a single-use voucher and does not support withdrawals. This means that any winnings accumulated using Paysafecard for deposits will need to be cashed out via an alternative method.
For new players, this exclusion of payouts means careful planning is needed. If a player deposits 100 EUR using Paysafecard, they will not be able to withdraw any winnings back to the same method, requiring a different option like a bank transfer or e-wallet.
Cryptocurrencies: Credit in 10 to 30 Minutes
Depositing with cryptocurrencies like Litecoin (LTC) or Dogecoin (DOGE) offers a relatively fast credit time. These crypto options typically see funds credited to the casino account within 5 to 30 minutes. This timeframe is generally consistent across most cryptocurrency transactions.
For comparison, Bitcoin (BTC) deposits may take slightly longer, with an estimated credit time of 10 to 60 minutes due to network confirmation requirements. USDT (TRC-20) offers a faster instant deposit, usually within 1 to 5 minutes.
Beginners opting for crypto deposits should factor in these credit times. A 20 EUR deposit via Litecoin should be available for play within half an hour, allowing for a prompt start to gaming sessions.
Detect double charge and report correctly
When using payment methods that facilitate instant deposits, such as Binance Pay or Visa/Mastercard, it is important to monitor account activity. These methods aim for immediate fund availability, but occasional processing anomalies could lead to a perceived double charge.
Should a player suspect a duplicate transaction has occurred, the correct procedure involves cross-referencing bank or e-wallet statements with the casino's transaction history. For example, if two 20 EUR deposits appear consecutively without player initiation, this warrants investigation.
Reporting such an issue promptly to the casino's support is crucial. Providing clear details, such as transaction times and amounts, will assist the casino in identifying and rectifying any erroneous double charges, ensuring the player's balance is accurate.
Withdrawal Limits from 1,000 to 10,000 Euro
The casino offers a range of withdrawal limits depending on the chosen payment method. For certain e-wallets like MiFinity and Neteller, players can withdraw amounts up to 10,000 EUR. This high limit is beneficial for players who achieve significant winnings.
Other methods, such as prepaid options like CashtoCode eVoucher or CashLib, do not support withdrawals at all. For methods like Visa/Mastercard, the withdrawal limit is set at 5,000 EUR, offering a substantial but lower ceiling compared to some e-wallets.
Beginners should be aware that while some methods allow withdrawals up to 10,000 EUR, others have lower caps or no withdrawal functionality. For instance, a player winning 7,000 EUR might need to use an e-wallet like Neteller instead of a card to withdraw the full amount in one transaction.
Contact
Live - online chat
Banking
Providers
Tortuga Casino 2026